Friday is my only scheduled eight to five work day -- Tuesday and Thursday afternoon, all day Friday. This is a doctors' office. We work with the 'public.' That means people. Many people. Nutty people. Cranky people. People hurting and frantic and worried and sometimes not rational. A LOT of the time not rational.
It is trying to maintain civility when being bombarded with negativity -- from the outside and sometimes from the inside. Friday's can be nuts. Going in with a positive attitude is helpful. sometimes that isn't enough. Sometimes it is.
Five o'clock does come. The doors are locked. The lights go out. We go home.
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