Wednesday, August 8, 2007

THE GREAT SHAMPOO SCAM

The last bottle of shampoo was in the shower when the brand went on sale again at my super market. Same brand, same flavor, BUT -- "30% MORE," in big red letters on a yellow swatch just above the brand name White Rain. Yes, the volume was 30% more. The price was still the same sale price as the previous (30% less) bottle had been. So, what a bargain I got, right?


WRONG! When I opened up the new, "30% more," bottle and tipped the shampoo into my hand, I discovered that the 30% more was obviously -- water. Instead of plopping onto my palm in a nicely mounded glob it went running out between my fingers, onto the shower floor, and down the drain. So now I have to use, you guessed it -- 30% more to get the same lather as I did with the original.


I feel duped. I am a frugal person, very careful with how I spend my money. And I really don't like being cheated or taken advantage of. And, of course, in this instance, there is no recourse. Well, there is an 800 number to call. Perhaps I'll try that tomorrow. I'll let them know that I haven't been fooled, that I've got their number, and that I don't like it. But will I be heard? We like our grievances to be heard. We want the satisfaction of knowing that our concerns are taken seriously. Actually we want reprisal, vengeance, compensation, and apology.


What I really want is to be treated with honesty and integrity. I guess that is just too much to ask for in today's world.